Alongside sport activities, weekly English conversation classes were set up to help participants gain confidence in communication and understanding Australian systems, from healthcare to education. In a 2025 study conducted by the Australian Department of home affairs, about one third of humanitarian migrants have lower than average english proficiency, limiting functional communication and access to necessary resources for overall wellbeing.
The impact of these programs are tangible. Participants are gaining confidence, building relationships, and learning to navigate life independently, while also developing lifelong connections with other program participants. They leave empowered, informed, and ready to engage with society without fear or dependency.
“I was in that position of not knowing anyone when I first arrived, and now I am helping those who are in that same position. Seeing their joy when doing the activities I organise warms me and encourages me to work harder to help my community.”
The mission of GTCF’s Palestinian Support Services is clear: equip refugees with the basic skills and knowledge to thrive in Australia, while encouraging a sense of belonging, independence, and community.
Reem shares an encouraging message for newly arrived Palestinian women:
“We are surrounded with so many opportunities. You have to be vigilant to obtain the benefits and services provided to us. When you begin to learn, connect, and engage without fear, you will integrate into this lovely society. You just have to ask – we are around to help.”
If you would like to reach out to learn more about this service please contact Reem Elzeer on 0403 966 631.